Effective Date: January 1, 2025

Overview

At CSI Carpet Cleaning Services Islandwide (“CSI Maui,” “we,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

-Personal Information: Name, email address, phone number, and address when you fill out forms, request a quote, or contact us.

-Usage Data: Information about how you interact with our site, including IP address, browser type, pages visited, and time spent.

-Device Data: Information about your mobile device or browser used to access our site.

-Collected via tools like Google Analytics and call tracking.

2. How We Use Your Information

We use your information to:

-Provide quotes and schedule services

-Respond to inquiries and customer support requests

-Send follow-up messages related to services

-Improve our website and user experience

-Track website performance and advertising effectiveness

We do not sell or rent your information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

-Understand how visitors use our site

-Improve site speed, functionality, and advertising

-Track calls and form submissions tied to specific ads or sources

You can disable cookies through your browser settings, but doing so may affect your experience.

4. Data Sharing and Third-Party Tools

We may share limited information with trusted vendors only when necessary for business operations, such as:

Google Analytics, CallRail or other call tracking tools, CRM or email marketing platforms (e.g., GoHighLevel)

These providers are required to keep your information confidential.

5. Your Rights

You may request to:

-Review or update your personal information

-Opt out of marketing communications

-Request that we delete your data (unless required for legal or transactional reasons)

To do so, email us at: [email protected]

6. Data Security

We use secure systems and restrict access to your data to protect it from unauthorized access, disclosure, or misuse.

7. Updates to This Policy

We may update this policy from time to time. The latest version will always be posted here with the revised date.

8. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

CSI Cleaning Services Islandwide

2811 Ohina St, Kihei, HI 96753

[email protected]

(808) 205-3237