Maui Cleaning FAQs: What Clients Ask Most

We proudly serve all major areas of Maui, including Kihei, Wailea, Lahaina, Wailuku, Kahului, Kula, Makawao, Haiku, Napili, Kapalua, Honokowai, and Pukalani.

Yes, we offer limited same-day and emergency slots depending on availability. Call us to check for openings.

Absolutely. We use non-toxic, professional-grade solutions that are safe for children, pets, and individuals with allergies.

Yes, we provide bundled pricing and promotional discounts for clients booking multiple services together.

Yes. CSI is fully licensed, insured, and our technicians are background-checked and IICRC certified.

Yes. Our team arrives fully equipped with all necessary tools, cleaning solutions, and protective materials.

You can call us, use our website form, or request a quote via email. We’ll reply quickly with a custom estimate.

Yes. CSI is locally operated and veteran-owned, serving Maui with pride and Aloha.

Most carpet cleaning jobs take 1–2 hours depending on the size of the home and level of soiling.

Carpets are usually dry within 4–6 hours. We recommend wearing clean socks or shoe covers during that time.

We remove most stains, but some deep-set or permanent stains may not lift completely. We’ll always give you honest expectations.

We’ll move small items and light furniture, but ask that you relocate valuables, electronics, or heavy items in advance.

We use truck-mounted hot water extraction—also known as steam cleaning—following IICRC standards.

Not necessarily, but a light vacuum can help. Our team will pre-vacuum and treat the area as needed.

Carpet protectant is available as an add-on service. It helps resist stains and extend the life of your carpet.

Yes. We have portable equipment for locations where our truck-mounted systems cannot reach.

We clean most fabric types, including microfiber, polyester, cotton blends, and more. Delicate fabrics may require a waiver.

Most upholstery dries within 4–6 hours, depending on the material and ventilation.

We can restore brightness, lift stains, and remove odors—but results vary depending on age and wear.

Yes. We can clean most outdoor cushions, patio furniture, and sun-bleached upholstery with safe techniques.

Yes. We require grout sealing on every job after cleaning to protect from future staining.

Yes. We use specialty products to remove mold and mildew buildup during tile & grout cleaning. However, some mold requires replacement, which is not part of our core service offering.

No. Our equipment is safe for tile and grout. We use high-pressure tools with care and appropriate PSI levels.

Yes. We clean many types of natural stone surfaces, including travertine and slate. Some may require specialty care.

Standard housekeeping includes kitchen, bath, floors, dusting, and tidying. We follow a detailed checklist based on your preferences.

No. Our housekeeping team brings all necessary cleaning tools and products unless you request otherwise.

We recommend 48–72 hours notice, though we often have same-week openings. Book early for peak seasons.

No. Many clients provide access via lockbox or digital entry. We’re happy to work while you’re away.

Yes. For recurring services, we’ll do our best to assign the same technician or team when possible.

Yes. We clean both sides of windows, including screens and sills. Let us know if certain windows are inaccessible.

No. We use a deionized water system that leaves windows crystal-clear and streak-free.

No. As long as we have access to the areas needing service and a working water hookup, you don’t need to be there.

We do not clean roofs or solar panels at this time due to safety and equipment limitations.

Contact us by phone, text, email, or through our website. Please give at least 72 hours notice to avoid losing your deposit.

We accept credit cards, checks, and cash. For jobs over $1,000, a 50% deposit is required.

Yes. A deposit may be required for larger jobs or peak season bookings. We’ll let you know when quoting.

Yes. We provide custom proposals for recurring commercial and janitorial clients.

If something’s not right, we’ll return to fix it. Your satisfaction is guaranteed.

Yes! We offer recurring service plans for housekeeping, carpet cleaning, and more. Ask us about monthly, bi-weekly, or custom schedules.

Absolutely. We work with vacation rental owners and managers across Maui and offer flexible scheduling, fast turnarounds, and discreet, high-quality service.

Yes — we do not handle mold remediation, hoarding cleanouts, biohazard waste, or high-risk repairs. If you’re unsure, just ask and we’ll be happy to clarify.